PRIVACY POLICY

Last Updated: May 29, 2026

RenovateWell (“RenovateWell,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website, services, forms, quizzes, contractor network, communications, and related platforms.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information you voluntarily provide, including:

Personal Information

  • First and last name

  • Email address

  • Phone number

  • Mailing address

  • Property address

  • ZIP code

Project Information

  • Type of project

  • Project details

  • Budget range

  • Desired timeline

  • Property information

  • Homeownership status

  • Information submitted through forms, surveys, quizzes, or consultations

Contractor Information

Contractors may provide:

  • Business name

  • Contact information

  • Business address

  • Website

  • Licensing information

  • Insurance information

  • Service areas

  • Payment information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device information

  • Browser information

  • Website activity

  • Referral source

  • Cookies and similar technologies

  • Analytics information

2. HOW WE USE YOUR INFORMATION

We may use collected information to:

  • Match homeowners with contractors

  • Deliver homeowner referrals

  • Operate our contractor network

  • Respond to inquiries

  • Provide customer support

  • Verify lead information

  • Improve our website and services

  • Personalize user experiences

  • Analyze marketing performance

  • Send communications and updates

  • Process payments

  • Prevent fraud and abuse

  • Comply with legal obligations

3. HOW INFORMATION IS SHARED

RenovateWell operates as a contractor matching and referral platform.

By submitting information through our website, you acknowledge and agree that your information may be shared with:

  • Contractors

  • Service providers

  • Marketing partners

  • Technology providers

  • Business partners

  • Payment processors

  • Communication platforms

for the purpose of providing quotes, consultations, project assistance, services, marketing, and related communications.

Once your information is shared with a third party, their privacy practices govern how they use and protect your information.

4. SMS, EMAIL, AND COMMUNICATIONS

By providing your contact information and submitting a form, quiz, application, or request, you consent to receive:

  • Calls

  • Emails

  • Text messages

  • Automated communications

  • Marketing communications

  • Project-related communications

from RenovateWell and participating contractors.

Message and data rates may apply.

Consent is not a condition of purchase.

You may opt out at any time by:

  • Replying STOP to text messages

  • Clicking the unsubscribe link in marketing emails

  • Contacting us directly

5. COOKIES AND TRACKING TECHNOLOGIES

We may use:

  • Cookies

  • Pixels

  • Analytics tools

  • Session tracking technologies

  • Advertising technologies

to improve website performance and marketing effectiveness.

These technologies may help us:

  • Understand website usage

  • Improve user experience

  • Measure advertising performance

  • Deliver relevant advertisements

  • Analyze visitor behavior

You may disable cookies through your browser settings, although certain features of the website may not function properly.

6. THIRD-PARTY SERVICES

We may use third-party providers to operate portions of our business, including:

  • Website hosting providers

  • CRM systems

  • Marketing platforms

  • SMS providers

  • Email providers

  • Analytics providers

  • Payment processors

  • Automation tools

These providers may process information on our behalf as necessary to provide their services.

7. DATA SECURITY

We implement commercially reasonable safeguards designed to protect your information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of your information.

8. DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

  • Operate our business

  • Fulfill contractual obligations

  • Maintain records

  • Resolve disputes

  • Comply with legal requirements

  • Improve our services

We reserve the right to retain anonymized and aggregated data indefinitely.

9. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Accessing information we maintain about you

  • Correcting inaccurate information

  • Requesting deletion of information

  • Opting out of marketing communications

  • Requesting information regarding data sharing practices

Requests may be submitted using the contact information listed below.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have additional privacy rights under applicable California law.

Eligible California residents may request information regarding:

  • Categories of information collected

  • Categories of information shared

  • Categories of third parties receiving information

Requests may be submitted through the contact information provided below.

11. CHILDREN’S PRIVACY

Our services are intended for individuals eighteen (18) years of age or older.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been collected, we may delete it.

12. BUSINESS TRANSFERS

In the event of a merger, acquisition, sale of assets, restructuring, financing transaction, or other business transfer, user information may be transferred as part of that transaction.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.

Changes will become effective upon posting to this page.

Continued use of our website or services after updates are posted constitutes acceptance of the revised Privacy Policy.

14. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

RenovateWell

Email: legal@renovatewell.net

Website: renovatewell.net

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